FAQ

FinSavr is a personal finance app that connects to your bank accounts to automatically track spending, manage budgets, and deliver AI-powered insights about your financial habits. It categorizes every transaction for you and surfaces trends you'd never spot on your own — no spreadsheets required. Think of it as a financial coach that's always on, right in your pocket.

Absolutely. FinSavr uses bank-level 256-bit encryption and connects to your accounts through Plaid — the same trusted service used by thousands of financial apps — so your banking credentials are never stored on our servers. The connection is read-only, meaning FinSavr can see your transactions but can never move money or make changes to your accounts. Your privacy and security are our top priority.

When you download FinSavr, you get 7 days of full Pro access completely free — no limitations, no watermarks, no credit card required upfront. Cancel anytime before the trial ends and you won't be charged a penny. After the trial, billing happens automatically through the App Store on your normal billing date.

You can cancel anytime by going to your iPhone's Settings > Apple ID > Subscriptions — it takes less than a minute. Your Pro access stays active until the end of your current billing period, so you won't lose access mid-cycle. We never charge cancellation fees, and you're always in control.

First, try disconnecting and reconnecting your institution from within the app — most connection hiccups resolve with a fresh link. If it's still not working, your bank may have temporarily restricted third-party access, which usually clears up on its own within 24 hours. If you're still stuck after that, email us at fintrack23@gmail.com and we'll get you sorted out quickly.

Send us an email at fintrack23@gmail.com with a short description of what happened — and a screenshot if you can grab one, since it helps us track things down much faster. We read every message and typically respond within one business day. Your feedback genuinely shapes how FinSavr improves, so we really appreciate you taking the time.